Limited Edition USM Incense Holder
Limited Edition of 10
The incense holder has been a key part of the Process of Living collection since the beginning. With a base constructed from USM parts, it features a removable smoked glass tray designed to catch ashes, while a USM joint holds the incense stick. This thoughtful design ensures that every part of your incense ritual is both clean and aesthetically pleasing, adding a touch of elegance to daily life. Each holder includes a box of original incense, offering a subtle sandalwood fragrance, perfect for moments of relaxation. The 2024 capsule elevates this piece with a green-tinted glass tray, harmonizing with the capsule’s theme, blending tranquility with timeless design.
Lead time: 6-8 weeks
Introducing “The Process of Living - Goods for the Home”, our first-ever small home goods collection designed with USM Modular Furniture components. Each meticulously crafted piece signifies a journey of exploration and connection, embodying our brand's ethos. Redefining home goods with elegance and practicality, these pieces transform spaces, by elevating the ordinary to the extraordinary.
See more from PROCESS
Shipping & Returns
SHIPPING POLICY
All of our pieces are handcrafted and made-to-order in New York City. Your items will usually ship within 2-3 weeks from the date of order, except for our ready-to-ship category, which usually ships within 2-3 business days.
Please allow an additional 7 days for engraving or additional customization.
For expedited processing, please contact us via connect@bernardjames.com
RETURN POLICY
At Bernard James, each piece is thoughtfully crafted, typically made-to-order, to ensure it meets the highest standards of quality and craftsmanship. We understand that selecting fine jewelry online can be a delicate process, and we're here to assist you in making the perfect choice.
If you find that your selection isn't quite what you expected, we offer an exchange or store credit within 14 days of receiving your purchase. Please note that due to the bespoke nature of custom and engraved items, these pieces are final sale; however, depending on the piece, adjustments to size can be made.
For in-store purchases, we are pleased to offer exchanges or store credit to ensure your complete satisfaction.
Each customer is limited to two total product exchanges per order. We encourage thoughtful selection to ensure your piece is exactly as envisioned, and our team is always available to guide you through the process. Please keep this in mind as you make your final decision.
If you have questions about shipping or returns, our team is here to help.
Email: connect@bernardjames.com
Phone: +1 (718) 313-5360
Store Location: 181 Franklin Street, Brooklyn NY 11222
We encourage you to reach out during our business hours:
Monday: Closed
Tuesday & Wednesday: Closed 11:00 AM - 5:00 PM
Thursday–Saturday: 12:00 PM - 6:00 PM
Custom Work Contact
Guarantee
Bernard James Fine Jewelry offers a two-year guarantee from the date of purchase. This warranty specifically covers any manufacturing defects in materials and craftsmanship.
Coverage:
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Manufacturing defects in materials and craftsmanship
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Clasp replacement
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Polishing and Rhodium plating
Additional Service:
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For diamond pieces with larger stones, we provide a GIA certificate to authenticate the quality and value of your purchase. This certificate is available upon request at the time of purchase or shortly after.
Exclusions:
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Normal wear and tear, including minor scratches or dents
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Damage due to accidents, misuse, or improper handling
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Exposure to harsh chemicals or environments
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Unauthorized repairs or modifications performed by third parties
Inspection and Denial of Claims:
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All warranty claims are subject to inspection by our expert team. If, upon inspection, it is determined that the damage falls outside the scope of this warranty, Bernard James Fine Jewelry reserves the right to deny the claim.
Negligence Clause:
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If the jewelry is repaired or modified by an unauthorized third party, the warranty will be voided. Bernard James Fine Jewelry cannot guarantee the quality of such repairs, and any subsequent issues will not be covered under the warranty.
