Contact Us

  • Call

    +1 (718) 313-5360

    Available Monday to Saturday: 10:00 AM – 6:00 PM EST

  • Email

    Send us a message at connect@bernardjames.com and a Bernard James team member will respond to your inquiry within 24 hours.

  • Chat

    Chat is temporarily unavailable. Email connect@bernardjames.com and our Concierge team will reply personally.

  • WhatsApp

    Contact us over WhatsApp via text.

Model wearing a Bernard James diamond necklace and earrings

Frequently asked questions

  • Who is Bernard James?

    Fine jewelry for generations.
    Founded in Brooklyn, Bernard James brings a distinctly New York perspective to fine jewelry: personal, expressive and made to endure. Each piece is designed to carry meaning, memory and connection, becoming part of the wearer’s life and, over time, their legacy.

  • How is Bernard James jewelry made?

    Bernard James jewelry is crafted in 14K and 18K gold using natural diamonds and gemstones sourced through vetted suppliers. Each piece is cast, set and finished by hand in New York, combining traditional jewelry-making techniques with a distinct approach to form, proportion and texture.

  • Does Bernard James offer custom and bespoke jewelry?

    Bernard James offers custom and bespoke jewelry services, including engagement rings, wedding bands, personalized pieces and one-of-a-kind commissions. Each project is developed collaboratively through design consultation, stone selection and production in New York.

  • Where can I visit Bernard James in Brooklyn?

    Visit the Bernard James store in Greenpoint, Brooklyn to explore the collections, view stones and discuss custom, bridal and personal commissions. Walk-ins and private appointments are available.

Bernard James showroom in Greenpoint, Brooklyn with USM furniture